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This page has resources that DCJ has developed to support TEI and future Community and Family Support (CAFS) service providers to deliver the best services they can. If you have any questions or comments about these resources, please contact: TEI@dcj.nsw.gov.au
New contracts under the Community and Family Support (CAFS) Program will commence from 1 January 2026. Contract negotiation resources are available on the TEI Recommissioning webpage.
The CAFS program specifications set out the intended program outcomes, the program target group and examples of activities that might be delivered under the program. Service providers must comply with the CAFS program specifications.
The CAFS Program Client Outcomes Framework (in Appendix B of the program specifications) provides a roadmap for linking the CAFS program and any program activities to improved client outcomes. The framework articulates what the program (as a whole) aims to achieve for children, young people, families and communities in NSW.
The overarching CAFS program client outcome is achieving safety and wellbeing at home. Service providers should aim to work towards one or more of the outcomes in the framework with the understanding that each of the client outcomes in the framework contributes to the program’s overarching outcome.
Outcomes for Aboriginal people in the CAFS program (in Appendix C of the program specifications) have been designed with Aboriginal Community Controlled Organisations (ACCOs) and Aboriginal staff in the sector. These are additional client outcomes developed to reflect Aboriginal values, priorities and worldviews.
The Outcomes for Aboriginal people in the CAFS program are additional to the CAFS Program Client Outcomes Framework. These will be implemented when the new program commences on 1 January 2026.
DCJ will continue to co-design with ACCOs and Aboriginal staff in the CAFS program to implement the outcomes for Aboriginal people.
The cultural artwork featured was developed by Yirra Miya. The cultural panel overview provides its meaning for the program.
We have developed a program logic e-module to help you understand the approach to evidence and program logics in the CAFS program and to support you in how to complete your individual program logic for the program activities you are funded to deliver.
We strongly encourage service providers to access this training. This module replaces the previous program logic e-module and includes new information on using the evidence developed for the CAFS Program.
Please note that the program logic e-module is being updated. Individual program logic templates should be downloaded from this webpage (rather than from within the e-module) as they are the most current versions.
Chrome is the recommended browser for accessing the e-module.
You can download the individual program logic template for the Community Strengthening program activity here.
There are two individual program logic templates under the Wellbeing and Safety program activity, one for those who are delivering services to children and families, and another for those who are delivering services to young people:
You can download the Wellbeing and Safety Program Activity - children and families individual program logic template here.
You can download the Wellbeing and Safety Program Activity - young people individual program logic here.
A program logic provides a framework for monitoring and evaluating service activities using evidence of what works to improve client outcomes. It is an important component of evidence-informed practice, with the evidence helping service providers to demonstrate the client outcomes that are likely to be achieved as a result of the service activities.
Service providers delivering services in the Community Strengthening and the Wellbeing and Safety program activities are contractually required to complete an individual program logic for each program activity. The program logic activities change as needs and local priorities change, so you must review the document at least annually.
Further resources will be added to this page shortly, including the updated “Guide to Assessing a Program Logic”.
The CAFS program has an evidence-informed approach to design and practice. The Evidence Portal aims to improve access and increase the use of evidence in service design and delivery to improve outcomes for children, young people, families and communities.
Explore more about using evidence here.
For service providers delivering parenting programs and supported playgroups , please see Parenting Programs and Supported Playgroups webpage.
Provides guidance for collecting and reporting data in the Community & Family Support program, including how to link outcomes identified in program logics to DEX; how to measure and report client outcomes using SCORE; and minimum reporting requirements
CAFS Data Collection and Reporting Guide
For a brief overview of the key changes to data collection and reporting, explore the CAFS Data Collection and Reporting Guide Key Changes.
Outcomes E-tool (optional) - this is a tool practitioners may use to help choose what client or community outcomes to measure and report.
Outcomes Plan (template) (optional) - this is a template practitioners may use to record the outcomes they’ll report and share with key stakeholders as needed, such as managers, team members and Commissioning and Planning Officers.
TEI program specifications (PDF, 895.7 KB) – sets out the intended program outcomes, the program target group and examples of activities that might be delivered under the program. Service providers must comply with the TEI program specifications.
The Targeted Earlier Intervention (TEI) outcomes framework outlines how DCJ and service providers will work together to build evidence of TEI program outcomes. It provides a roadmap for linking the TEI program and any program activities to improved client outcomes.
The outcomes framework supports providers in measuring and displaying the contribution of their TEI work to achieving lasting change in peoples’ lives. It also ensures that DCJ invests in programs that deliver meaningful outcomes for the people we serve. A large part of this is developing a clear program logic and collecting and reporting data through the Data Exchange system (DEX).
The outcomes framework also outlines how we will work from an evidence informed platform and build the evidence base for what works.
For more information about the TEI Evaluation visit Independent evaluation of the Targeted Early Intervention (TEI) program.
Read insights shared by TEI practitioners into how they were able to connect with their clients and communities to achieve strengths-based, trauma-informed and person-centred outcomes. To find their stories visit Spotlight on TEI, click on a client story and scroll down to 'Going Deeper into Practice.'
Targeted Earlier Intervention Program 2020-21 NSW Annual Report
This document is the first Targeted Earlier Intervention (TEI) Program annual report. It presents quantitative data reported by the Program’s funded service providers from 1 July 2020 to 30 June 2021.
Subsequent TEI annual reporting has been provided through the data dashboards available for 2022/23 and 2023/24.
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