Communities and Justice

Permanency Coordinator

The role of Permanency Coordinators

Find out how permanency coordinators can help link DCJ and non-government practitioners to services and coordinate service packages.

Video transcript: The role of permanency coordinators.

What is it like to work here?

"What I enjoy most is the fact that while the work we undertake is very challenging, it’s facilitating better outcomes for Aboriginal communities and the public in general."

- Prayas, Permanency Coordinator, Community Services

Role overview

Permanency Coordinators are consultants, advocates, and advisors to DCJ and Permanency Support Program (PSP) Service Provider staff. They are skilful collaborators, influencers, and negotiators. They help embed a culture that values and prioritises relational, physical, cultural, and legal permanency for children and young people.

Key skills

  • open and honest, express your views, and be willing to accept change
  • demonstrate respect for diverse backgrounds, experiences, and perspectives
  • collaborate with others and value their contribution
  • gain consensus and commitment from others, and resolve issues and conflicts
  • achieve priority outcomes and respond flexibly to changing circumstances
  • think, analyse, and consider the broader context to develop practical solutions.

Role requirements

The necessary qualifications, experience, and qualities considered for the role include a current driver’s licence or ability to travel i.e., between DCJ and PSP Service Provider Offices or other locations as required.

Tertiary qualifications in Social Work, Psychology, Social Science Welfare, or related discipline with demonstrated commitment to ongoing professional development.

If you identify as Aboriginal, a degree is not required as we value your experience within the community. You will need to have a diploma and/or at least 2 years community experience working with Aboriginal families and young people.

Additional information

Pre-employment checks

Pre-employment checks are a critical part of the Community Services recruitment process and include a national criminal history record check (for external candidates), a NSW Working with Children Check clearance, and other reference and conduct checks.

About Community Services

Community Services is part of the Child Protection, Permanency, Districts and Youth Justice division under the Department of Communities and Justice. Community Services works in collaboration with government, non-government, and community partners to improve the lives of children, adults, families, and communities who often experience disadvantage and live in varied and challenging circumstances.

Caseworkers employed by Community Services build relationships with children, young people and their families and carers to influence change and bring about support, protection, and safety.

Aboriginal and Torres Strait Islander People

We’re expanding our Aboriginal workforce and are looking for people from across NSW to work alongside child protection practitioners to ensure vulnerable Aboriginal children grow up safe and connected to kin and Country.

Last updated:

27 Jul 2023