Communities and Justice

Casework Support Worker

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What's it like to work here?

"I like to see that we’re making a positive change to the lives of those that DCJ assists, including children."

- Yasmina, Casework Support Worker, Community Services

Role overview

Casework Support Workers directly assist the day-to-day work of Caseworkers in their efforts to provide care and to improve the life experiences of vulnerable children, young people, and families.

Casework Support Workers are responsible for undertaking tasks that support case planning and documentation, referrals and appointments, case visits, and day-to-day team priorities.

Key skills

  • open and honest, express your views, and willing to accept change
  • provide customer-focused services in line with organisational objectives
  • collaborate with others and value their contribution
  • achieve priority outcomes and respond flexibly to changing circumstances
  • understand and use available computers and communication technologies.

Role requirements

The necessary qualifications, experience and qualities considered for the role include a TAFE Diploma in a relevant field, welfare/community services, and/or relevant work experience deemed to be the equivalent as well as a current driver’s licence. 

Additional information

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