General enquiries

Children and Families Contacts

Enquiry, Feedback and Complaints Unit

Phone: 1800 000 164

Email: complaints@facs.nsw.gov.au

FACS Insights, Analysis and Research (FACSIAR)

Email: FACSIAR@facs.nsw.gov.au

My Forever Family NSW

Phone: 1300 130 052

Open Adoption Records Access (OARA)

Phone: 1300 799 023 or 02 9716 3005

Open Adoption Hotline

Phone: 1800 003 227

Parents Line

Phone: 1300 130 052

Housing and Homelessness Contacts

DCJ Housing Contact Centre

Phone: 1800 422 322 (open 24/7) or 02 9377 6000

Aboriginal Enquiry Line (via Housing Contact Centre): 1800 422 322

Find your nearest housing office

Website - www.facs.nsw.gov.au/housing/housing

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General Hotline: 1800 152 152 (open 24/7)

For Veterans & Ex-Service: 1800 326 989

Maintenance for Public Housing

Phone: 1800 422 322

Registrar of Community Housing

Phone: 1800 330 940

LegalAid NSW

Phone: 1300 888 529
Website: LegalAid NSW

Oversight Commissioner

of the Drug Supply Prohibition Order Pilot Scheme Act 2020

Don McKenzie
Email: theoversightcommissioner@justice.nsw.gov.au
Phone: 02 8688 0222

Parramatta Justice Precinct

Phone: 02 9377 6000

Fax: 02 8688 7980

Mailing Address: 160 Marsden St, Locked Bag 5111, Parramatta NSW 2124 , DX 1227 Sydney

Can’t find what you’re looking for? Call 02 9377 6000

Last updated:

03 Aug 2023

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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