Communities and Justice

Casework Specialist

Why become an Aboriginal Caseworker? 

We ask Marg and Kori why they became Aboriginal caseworkers with the Department of Communities and Justice (DCJ).

Video transcript: Why become an Aboriginal Caseworker

What is it like to work here?

"Working for our Government is a choice. For some a vocation. For me, this is a career that’s changed my life, and is creating positive impacts on the lives of many others."

- Amanda, Casework Specialist, Community Services

Role overview

Casework Specialists offer best-practice casework to the community and direct professional support to the development of Casework Managers and Caseworkers to improve outcomes for children and families.

Caseworkers employed by Community Services build relationships with children, young people, and their families and carers to influence change and bring about support, protection, and safety.

Key skills

  • open and honest, express your views, and be willing to accept change
  • be ethical and professional, and promote the public sector values
  • provide customer-focused services in line with organisational objectives
  • collaborate with others and value their contribution
  • think, analyse, and consider the broader context to develop practical solutions
  • understand and use computers and communication technologies.

Role requirements

The necessary qualifications, experience and qualities considered for the role include tertiary qualifications in Social Work, Psychology, Social Science Welfare, or related discipline with demonstrated commitment to ongoing professional development and a current driver’s licence.

Additional information

Pre-employment checks

Pre-employment checks are a critical part of the Community Services recruitment process and include a national criminal history record check (for external candidates), a NSW Working with Children Check clearance, and other reference and conduct checks.

About Community Services

Community Services is part of the Child Protection, Permanency, Districts and Youth Justice division under the Department of Communities and Justice. Community Services works in collaboration with government, non-government, and community partners to improve the lives of children, adults, families, and communities who often experience disadvantage and live in varied and challenging circumstances.

Last updated:

27 Jul 2023