Reporting requirements and resources for 2023–2024

These reporting requirements for the 2023–2024 financial year supplement your reporting requirements, and the resources are provided to assist you prepare your submissions.

Due date for submissions

You must submit your annual corporate- and contract-level accountability documents via the Payment and Contracts System (PACS) Portal on or before 31 October 2024.

Refer to your reporting requirements for further information about the due date and how we deal with late submissions.

Focus areas for corporate-level accountability

The annual accountability focus areas for 2023-2024 are:

• Business Continuity Plans
• Data and information management systems.

Business Continuity Plans

Following on from the recent events (COVID and disasters such as floods), DCJ has looked at our district service delivery business continuity plans. The nature of service delivery relies on the partnership between DCJ and the community to ensure the continuity of services to vulnerable clients and communities.

DCJ are seeking to understand the nature of business continuity plans that are in place with our providers. We are interested to know if you have a plan in place and how it may interface with DCJ local plans for the continuation of services given recent and potential future events that may disrupt service provision.

Data and information management systems

DCJ notified service providers of our policy for maintaining security information and notifying us of information or data security incidents in February 2021.  Under this policy, your organisation is required to maintain secure information and notify us when an actual or suspected information security incident is detected.

The information provided will assist DCJ to understand the systems that providers use to collect and manage client data and to assist DCJ to understand the possible risks to client data.  

Refer to your reporting requirements for further information about focus areas.

Special note for Permanency Support Program (PSP) and Out-of-Home Care (OOHC) Contracted Care providers

Funded contracts

In 2023–2024, PSP and OOHC Contracted Care service providers may have held one or more contracts:

• a PSP contract from 1 July 2023 to 30 June 2024
• a PSP Family Preservation contract from 1 July 2023 to 30 June 2024.
• an OOHC Residential Care contract from 1 July 2023 to 30 June 2024.

For each of these contracts you held, you must complete separate contract-level accountability submissions, with separate income and expenditure (I&E) statements for each.

Note that for contracts which expired in September 2022, you must return any unspent funds to DCJ. Refer to the unspent funds requirements for further information.

Supplementary payments

In 2023–2024, PSP and OOHC Contracted Care service providers may have received supplementary payments for:

• Child Transition Payment
• Alternative Care Arrangement (ACA) or individual placement arrangement (IPA)
• Complex Needs Payment

In the I&E statement for each contract-level accountability submission, you must include a separate line item for each of the supplementary payment types DCJ has paid to you. The I&E line items must include the cumulative total of all monthly and/or quarterly upfront and/or reconciled payments you received.

Retaining or returning unspent funds

Refer to the unspent funds section.

Resources to assist with your submission

Resource	Usage
PACS Portal	Use the Annual Accountability – Corporate and the Annual Accountability – Contract forms allocated to you in the PACS Portal to complete your organisation’s annual accountability submission.
(PDF, 307.8 KB)Copy of the PACS Portal reporting forms for annual accountability 2023–2024 (PDF, 307.8 KB)	You’re required to submit annual accountability reporting at the corporate and contract levels in the PACS Portal. This document reflects the forms in PACS and is for reference only.
Service provider declaration for corporate-level accountability 2023–2024 (DOCX, 628.3 KB)	You’re required to complete one of these forms. Fill in, sign and upload the form to the PACS Portal as part of your corporate–level accountability submission. The purpose of the form is explained in your reporting requirements.
Annual accountability certification for contract-level accountability 2023–2024 (DOCX, 437.9 KB)	You’re required to complete one of these forms for each contract you hold with DCJ. Fill in, sign and upload each form to the PACS Portal for the applicable contract-level accountability submission. The purpose of the form is explained in your reporting requirements.
Application for consent to retain and use funds unspent (DOCX, 439.4 KB)	You’re required to complete this form if your organisation meets exceptions to the unspent funds requirements, and you want to apply for consent to retain and use those unspent funds. You must complete a separate form for each contract. Fill in, sign and upload your application and any supporting documents to the PACS Portal as part of the applicable contract-level accountability submission. Full instructions are included on the form.
Contract-level Income & Expenditure Statement template (XLSX, 14.6 KB)	You can use this template if your organisation doesn’t have a standard income and expenditure statement.

Do you have any questions?

Take a look at the frequently asked questions.

If you can’t find what you’re looking for, contact your DCJ contract manager who may be able to assist or follow up with DCJ’s annual accountability team. How to find out who your DCJ contract manager is.

Continue to read next chapter - Unspent funds