Communities and Justice

Frequently asked questions Domestic and Family Violence (DFV) Commissioning 2026

The Department of Communities and Justice (DCJ) will be commissioning several DFV programs where contracts are ending 30 June 2026, under new five-year contracts to 2031.

Overall approach

What are the overall goals of the DFV Commissioning process?

The DFV Commissioning process aims to strengthen connections across the DFV service system to support integrated client responses across programs, including connections with early intervention and family responses.  Additionally, the objective is to provide stability and increased flexibility to the sector, to enable service continuity and to support services to do the work they do well.

Our guiding principle is that the DFV sector is meeting and exceeding expectations, and we want to work with the sector as trusted partners to create the conditions needed to do the work.

Commissioning will primarily be led by engaging with existing providers in a new five-year funding agreement.

The vision over the next five years is to strengthen the crisis response system to better respond to the needs of the whole family impacted by DFV. 

What evidence base will inform DFV Commissioning?

Insights from DFV program evaluations (including Specialist Workers for Children and Young People, Staying Home Leaving Violence, Integrated Domestic and Family Violence Services) have helped shape program specifications and service improvements.

A review of the Domestic Violence Response Enhancement (DVRE) program will be undertaken in 2025 to better understand what the service models are delivering since inception in 2016, and whether changes need to be made to better support women and children experiencing DFV after-hours

Scope

What is in scope for the DFV Commissioning process?

The DFV Commissioning process for 2026 includes the below programs where contracts are ending in June 2026:

  • Specialist Workers for Children & Young People (SWCYP)
  • Staying Home Leaving Violence (SHLV) [with exclusions below]
  • Integrated Domestic & Family Violence Services (IDFVS) [with exclusions below].

The DVRE program will be commissioned alongside the Homelessness commissioning process as most services are attached to Specialist Homelessness Services (SHS) contracts.

What is out of scope for this DFV Commissioning process?

DFV programs and services out of scope for this DFV Commissioning process include: 

  • The 14 new Staying Home Leaving Violence (SHLV) services and 6 new integrated Domestic and Family Violence Services (IDFVS) that have been commissioned through the DFSV Emergency Package and will already be contracted to 2031.
  • The Men’s Behaviour Change Program (MBCP) and NPA workers. DCJ will provide further information about the processes for these programs.
  • Service delivery contracts for new Core and Cluster women’s refuges, which will be recommissioned to 2031 through a contract extension where applicable. Further detail about the contract extension process will be provided separately. 
What is the overlap between the DFV and Homelessness Commissioning processes?

Homelessness contracts expiring 30 June 2026 will be commissioned at the same time as DFV Commissioning. We are working together within DCJ through your local Commissioning and Planning team for a smooth and coordinated process and local planning discussions. Commissioning principles and key messages have been prepared together for the DFV and Homelessness Commissioning 2026 processes. Please refer to the Homelessness Commissioning FAQs for more information. 

Funding

Will there be funding changes?

While the commissioning process will achieve funding parity across some program contracts, there will be no reduction to the number of services or current funding allocated to the DFV sector. Most programs will not see changes in funding. Funding for specific IDFVS programs may change to achieve funding parity across contracts. This will be discussed individually with impacted providers. 

Will there be funding for new entrants into the sector?

No. The goal of the DFV Commissioning in 2026 process is to provide stability and embed referral pathways across the service system.

The DFSV Emergency Package funding enabled open procurement for 14 new SHLV services and 6 new IDFVS services. These services are location-specific, and some are targeted to Aboriginal providers, but procurement was designed to provide opportunities for new entrants to the market.

DCJ has also undertaken 3 rounds of open procurement through the Core and Cluster program that provided opportunities for new providers to enter the DFV sector and resulted in 49 projects.

Will there be funding for new ACCOs to enter the sector?

DCJ is strongly committed to the continuing growth of the Aboriginal-led sector and supporting the leadership of Aboriginal people and communities within the sector.

The recent DFSV Emergency Package has enabled expansion of SHLV and IDFVS to include: 

  • 2 new ACCO led SHLV providers
  • Development of 4 ACCO led SHLV models. The first is in Bourke with the model of Staying in Community Leaving Violence. 3 others in areas of high needs will soon follow.
  • 6 new IDFVS services in areas of high needs including 3 services with targeted procurement to ACCO led providers.

There may also be future opportunities to increase ACCOs delivering DFV programs where there is an identified local need and readiness, or through partnerships. 

Procurement process

What will be the process for the new contracts?

Through this commissioning process, DCJ will implement a procurement approach to negotiate new contracts rather than extending existing contracts.

DCJ will adopt the least disruptive procurement process where possible while meeting NSW Government requirements.

The approach aims to preserve existing collaborative relationships that are delivering positive outcomes to women and their children experiencing DFV.

The indicative scale of changes is ‘no’ or ‘minimal’ change required. 

  • No change: 
    • We have what we need delivered in the right places with the right linkages.
    • Recently commissioned new services under the SHLV and IDFVS programs that are contracted to 2031.
    • Aboriginal co-designed programs to be contracted to 2031 to allow time for establishment.
  • Minimal change:
    • Small contractual changes to reflect the service system, e.g. geographic change of LGAs serviced for SHLV.
    • New SHLV contracts will work to new service specifications.
    • IDFVS services will work to new service specifications and a whole of family model of support.
What is DCJ eeking from the commissioning process?

The DFV Commissioning process aims to strengthen connections across the DFV service system to support integrated client responses across programs including connections with early intervention and family responses.  

The aim is to provide longer five-year contracts to embed service delivery, ensuring service stability during and after the commissioning process.

Other system reform priorities

What is the impact of the Secure Jobs and Funding Certainty roadmap?

The NSW Government is committed to working with the community services sector over the coming years to realise the Roadmap’s vision and deliver meaningful outcomes for the community.

The SJFC Roadmap identifies priority areas that the Commissioning processes are aligned with: 

  • Priority Area 1 – Long Term Funding Arrangements: Establish preferred funding terms of 5 years for key community services.
  • Priority Area 2 – A Community Services Funding Framework: Develop a framework to guide how services are procured and managed and key principles for how the government and community services providers will work together.
  • Priority Area 3 – A Community Services Jobs Compact: Develop a compact with the sector to enhance job security between community sector workers, sector organisations and the NSW Government. The compact will outline how community services will support workers to have permanent jobs.
  • Priority Area 4 – A Community Services Prequalification Scheme: Streamline funding application processes to reduce duplication and administrative burden and create efficiencies for both government and service providers.
How will DFV Commissioning align with other relevant strategies and reform plans?

The programs in scope for DFV Commissioning sit within the DFV crisis response system, which provides vital emergency accommodation and / or support, helps retain stability factors for recovery and connects families with integrated service for long-term recovery outcomes.

The vision over the next five years contract period is to strengthen the crisis response system to better meet the needs of the whole family impacted by DFV.

The approach to DFV Commissioning and underpinning principles are aligned with the following reform plans and strategies: 

Timeline and steps from here

What are the timeframes?

DCJ intends to invite service providers to commence the procurement process from late 2025, to allow plenty of time for contract negotiations to be finalised before 30 June 2026.

Please refer to the DCJ website for updates on the DFV Commissioning and Homelessness Commissioning processes.

Contact us

For any questions on DFV Commissioning please contact your contract manager.

For any questions on Homelessness Commissioning please contact your contract manager.

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