Communities and Justice

Housing Administration Support Assistant

DCJ and homelessness partners

See how DCJ and its homelessness partners have helped Dan rebuild his life by providing safe and quality accommmodation. 

Video transcript: DCJ and homelessness partners

What is it like to work here?

“I like to see that we’re making a positive change to the lives of those that DCJ assists, including children, the elderly, and those in need of social housing,”

- Yasmina, DCJ

Role overview

The Administrative Support Assistant position is an entry level position where you will directly support the client service delivery team. The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions. 

Your day may be busy responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff. 

This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first.

DCJ Housing is at the forefront of transforming the current social housing system in NSW to break the cycle of disadvantage.

Key skills

  • enthusiastic, engaging and passionate about delivering great customer service  
  • able to navigate multiple applications and systems 
  • the ability to be upskilled in various processes and software platforms excites you 
  • team focused attitude but are also confident in taking initiative to work on your own  
  • time management and multitasking skills  
  • thorough and accurate with processes, showing great attention to detail.

Role requirements

Entry level position subject to reference checks and in some cases other relevant checks. 

Additional information

Growth opportunities

Opportunities for learning, development, and internal career progression.

 

Leave

Generous leave entitlements including Flex Leave.

Last updated:

24 Aug 2023