Communities and Justice

Contracting issues and complaints

Making complaints to us, and your responsibilities for resolving complaints and protecting whistleblowers. How we handle complaints and deal with allegations of misconduct.

How our funded service providers can complain to us, and who they can contact.
The process followed when handling contracting complaints.
Responsibilities of funded service providers and requirements for effective complaints handling.
How to notify and make allegations of serious wrongdoing or misconduct and how they're managed.
Requirements for an effective whistleblowing program.
Last updated:

09 May 2024