Communications and engaging with us

Family Preservation contact information

For all enquiries please email: [email protected]

To receive our communications and invitations you can follow the link below. 

Frequently Asked Questions (FAQs) (PDF, 458.0 KB) have been developed to assist in understanding the future Family Preservation Program and further recommissioning activities. The FAQs will continue to be updated as recommissioning progresses. 

For the latest information on Family Preservation recommissioning, please visit our Redesigning Family Preservation page.

Latest communications

27/02/2026 – the Family Preservation mailing list received an email with a link to a joint session hosted by ACWA and Fams, reminder about DCJ's Employee Assistance Program, and a link to updated FAQs

27/02/2026 – Current Family Preservation service providers received an email regarding letters of variation for current contracts

13/02/2026 – Current Family Preservation service providers received an email regarding data reporting requirements

12/12/2025 – Current Family Preservation service providers were notified by email of their Phase 1 capacity targets as outlined in the Transition paper.

12/12/2025 – Current Family Preservation service providers received an email detailing access to DCJ's Employee Assistance Program.

12/12/2025 – Current Family Preservation service providers received an email reminder regarding data remediation action.

04/12/2025 – infoShare hosted an online training session- external sitelaunch regarding data quality reports and remediation.

02/12/2025 – infoShare hosted an online training session- external sitelaunch regarding data quality reports and remediation.

28/11/2025 – Current Family Preservation service providers received an email outlining specific data remediation actions, along with supporting materials and an invitation to an infoShare training session- external sitelaunch.

28/11/2025 – the Family Preservation mailing list received an email containing the link to the sector briefing and outlined upcoming engagement.

20/11/2025 – DCJ held a sector briefing- external sitelaunch on the Transitioning to the New Family Preservation System paper (PDF, 525.6 KB).

13/11/2025 – the Family Preservation mailing list received an email regarding the release of the Transitioning to the New Family Preservation System paper (PDF, 525.6 KB).

07/11/2025 – the Family Preservation mailing list received an email regarding Extending current contracts to support a stable transition.

To receive future communications, please visit our Communications and Engaging with Us page, to subscribe to our mailing list.