Communities and Justice

NSW Practice Framework

The Department of Communities and Justice (DCJ) NSW Practice Framework was launched in September 2017.

The Framework (PDF, 1.6 MB) shows how DCJ works with children and families in NSW. It includes the principles (PDF, 621.6 KB), values, mandates, approaches and systems that underpin our work.

NSW practice framework depicting layers of approach

text alternative to the NSW Practice Framework infographic is available.

For families, it shows you what you should expect when you work with a caseworker and or another DCJ employee.

The Framework places children and young people at the centre of our decisions and practice and asks caseworkers to build relationships that lead to positive change for families.

For our NGO partners, the Framework shows our commitment to be accountable for our decisions and actions and to be honest, consistent and impartial in our work. It articulates that partnering work with community partners are a core system needed for good outcomes for children and families.

Value and Standards

Service - We put people at the centre of everything we do.

Integrity - We act professionally with honesty, consistency and impartiality.

Trust - We build relationships based on mutual respect.

Accountability - We take responsibility for our decisions and actions.

Practice First Principles

Culture is ever-present.

Language impacts on practice.

Relationships create change and restore dignity.

Critique leads to improved practice.

Ethics and values are integral to good practice.

The Practice Framework Standards for child protection and out of home care practitioners (Practice Standards) (PDF, 3.8 MB) set out clear expectations for our staff who work with children and families.

The Practice Standards help children achieve better outcomes – sustained safety with family, emotional and legal permanency, safety in care and lifelong belonging in community.

In 2014, the Department released its first ever set of Practice Standards, six years later they have been redeveloped to reflect contemporary evidence and practice.

These Practice Standards provide evidence-informed role clarity, professionalism and give a shared and clear message about what children and families should experience when they are supported by DCJ.

We consulted with young people with experience of our care system and their voices can be heard loud and clear through the Practice Standards.

In the six years since the release of the first set of standards, our Department has continuously improved the way we work with children and families.

In recognition of significant reforms such as the DCJ Aboriginal Cultural Capability Framework, NSW Practice Framework, the Permanency Support Program, and reaching the NSW Child Safe Standards for Permanent Care, it was time to revise our Practice Standards to keep pace.

They bring together the components of the NSW Practice Framework and explain how each of them look in daily practice with children.

Last updated:

23 Apr 2024