Communities and Justice

How mediation works

Understanding the mediation process, people involved, outcomes and more.


What to do when you want to initiate a mediation.
Steps involved in the mediation process.
What happens on the day of mediation including timing, who's in control and confidentiality.
Who will be at the mediation and their roles.
Ways you can prepare for mediation including thinking about key concerns and your feelings.
Who to contact if you require special assistance.
Information if you need to bring a support person to a mediation.
Possible outcomes of undertaking a mediation.
Last updated:

15 Oct 2024