NSW Human Services Outcomes Framework

The NSW Human Services Outcomes Framework keeps us focused on what’s most important – the wellbeing of the people we serve. It guides us to work towards long-lasting, positive outcomes for our clients.

The NSW Human Services Outcomes Framework focuses on seven key domains of wellbeing.

Social & Community

All people in NSW are able to participate and feel culturally and socially connected.


Empowerment

All people and communities in NSW are able to contribute to decision making that affects them and live fulfilling lives.

Safety

All people in NSW are able to feel safe.

Home

All people in NSW are able to have a safe and affordable place to live.


Education & Skills

All people in NSW are able to learn, contribute and achieve.


Economic

All people in NSW are able to contribute to, and benefit from, our economy.

Health

All people in NSW are able to live a healthy life.


The stories from Through the Lens show different ways finding a home has helped each person in other areas of their lives. Look out for the icons at the end of each story that show the outcomes our clients have achieved.

Find out more about the NSW Human Services Outcomes Framework.

Last updated:

26 Apr 2023

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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