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Find help or support if you are the victim of a crime from the list below.
In an emergency, you should call 000.
For free and confidential updates about an offender, sign up to the CSNSW Victims Register.
A lesbian, gay, bisexual, transgender, intersex, queer/questioning, asexual (LGBTIQA+ ) health organisation.
ACON offers information, referrals, counselling, advocacy, and practical support for the LGBTIQA+ community experiencing domestic and family violence.
Phone: 1800 063 060
Visit ACON
Provides information and support to help everyone in Australia achieve their best possible mental health.
Beyond Blue provides support and information on anxiety, depression, and suicide.
Phone 24/7: 1300 22 46 36
Visit Beyond Blue
Provides information, resources, and support tools to help people take care of their mental health.
Visit The Black Dog Institute
Provides counselling and delivers community programs.
Phone (02) 9542 4029
Visit Enough is Enough
A free and confidential telephone and online counselling service for young people aged between 5 and 25 years.
Phone: 1800 551 800
Visit Kids Helpline
Online chat is available 24/7
Offers support to couples and families having difficulties in their relationship.
Services include counselling, family dispute mediation, and a range of other programs.
Phone: 1300 364 277
Visit Relationships Australia
Lifeline provides crisis support and counselling for all Australians.
Anyone experiencing a personal crisis can contact Lifeline at any time to access crisis support and suicide prevention.
Phone 24/7: 13 11 14
SMS Text 24/7: 0477 131 114
Visit Lifeline
Online chat available 24/7
National support line for Aboriginal & Torres Strait Islander people in crisis, run by Aboriginal and Torres Strait Islander people.
Provides a culturally safe space for people to discuss their needs, worries or concerns.
Phone 24/7: 13 92 76
Visit 13 YARN
Supports men and boys with family and relationship difficulties.
Offers counselling support for men with concerns about mental health, anger management, family violence, addiction, relationships, stress, and wellbeing.
Phone 24/7: 1300 78 99 78
Visit MensLine
Online chat and video counselling available
Provides therapeutic services to children to help them recover from trauma, abuse, neglect, and family violence.
Phone: 1300 381 581
Visit Australian Childhood Foundation
Offers trauma counselling for people who have experienced childhood trauma.
Phone: 1300 657 380
Visit Blue Knot Foundation
Provide free services for refugees, asylum seekers and people from refugee-like situations who have survived torture or other traumatic experiences associated with organised violence.
The organisation provides advocacy and culturally relevant psychological treatment and rehabilitation support to survivors.
Phone: (02) 9646 6700
Visit STARTTS
A service providing trauma informed support, casework, counselling, information, and referrals for people with childhood experiences of institutional care, foster care, child sexual abuse, and past forced adoption.
Phone: 1800 663 844
Visit Wattle Place
Provides support for victims and witnesses of crime required to attend court by the police.
Can help to prepare and support clients throughout criminal hearings. This organisation offers court support and does not provide advocacy services.
Visit Victims and Witnesses of Crime Court Support
Supports victims of crime in the Hunter region including counselling, court preparation support, and advocacy.
Phone: 02 4926 2711
Visit VOCAL
Supports victims and witnesses of serious crime in NSW through the court process and criminal justice system.
Phone: 1800 814 534
Visit Witness Assistance Service
Provides information, advocacy and referrals to women and their children who are experiencing domestic and family violence.
Assists women to obtain effective legal protection through Apprehended Domestic Violence Orders. They also provide referrals for housing, counselling, financial assistance, and health services.
Phone: 1800 938 227
Provides counselling and referrals to women experiencing domestic and family violence.
It can provide victims and survivors with access to hospital care, crisis accommodation, family support, explain Apprehended Violence Orders (AVOs), and help them to develop a safety plan and talk to police, court, and lawyers.
Phone: 1800 65 64 63
Visit NSW Domestic Violence Line
Specialises in providing support to victims and survivors of sexual, domestic, or family violence.
Offers a telephone counselling service, with a a specialised LGBTIQ+ helpline.
Phone: 1800 385 578
Visit Full Stop Australia
Online chat available
Advocates for human rights and anti-discrimination. Offers programs targeted at nurturing women’s health and well-being.
Supports women to access Legal Aid, accommodation, education & training, domestic violence support, health services, police, aged-care, employment, childcare and immigration services.
Phone: 02 9750 6946
Visit Muslim Women Australia
Provides support to people who experienced institutional child sexual abuse in Australia.
The scheme can help people who have experienced institutional child sexual abuse gain access to counselling, a direct personal response, and redress payment.
Phone: 1800 737 377
Visit The National Redress Scheme
A NSW-based service for male survivors of child sexual abuse and their supporters.
Offer counselling, support groups, drop-in meetings, and workshops.
Phone: 1800 472 676
Visit Survivors and Mates Support Network (SAMSN)
Information and resources regarding domestic, family, and sexual violence and the use of technology.
Visit eSafety and Domestic Violence
A free step by step guide on personal safety, support services and money matters for people facing family and domestic violence.
Visit Yourtoolkit.com
The only NSW service that provides counselling, information, referrals, and support specifically for families and friends of missing people.
Phone: 1800 633 063
Visit Families and Friends of Missing Persons Service
Counselling, referral, and advocacy to family members of homicide victims.
Their services include support with the criminal justice system, funeral preparation, education programs and counselling.
Phone: 1800 191 777
Visit Homicide Victims Support Group
A support network for people experiencing loss and grief.
The organisation provides service to individuals, families, and communities through its grief support service.
NALAG also has a variety of educational programs, workshops, training, and mental health awareness events in NSW.
Phone: (02) 6882 9222
A free service for people with cognitive impairment across NSW.
Provides information, assistance with legal problems, support persons at police stations, courts advocacy, and support to appeal decisions of the National Disability Insurance Scheme.
Phone: 1300 665 908
Visit Intellectual Disability Rights Services
Provides Aboriginal and Torres Strait Islander women and children in NSW with gender-specific services sensitive to their culturally diverse needs.
Also provides victims and survivors of violence with access to appropriate legal representation, advocacy, advice, and referrals.
Phone: 1800 686 587
Visit Wirringa Baiya Aboriginal Women’s Legal Service
A free confidential legal service relating to domestic violence, sexual assault, family law, discrimination, victims support, child protection, human rights, and access to justice for women in NSW.
Visit Women’s Legal Services NSW
Provides free legal services to victims of domestic and family violence.
Phone: 1800 979 529
Visit Legal Aid NSW Domestic Violence Unit
A free independent legal advice and support for survivors of child abuse.
Phone: 1800 605 762
Visit Knowmore
Has responsibility for protecting children and young people from the risk of significant harm.
Call this government helpline to report suspected child abuse or neglect.
Phone: 13 21 11
Visit Child Protection Helpline
The National Disability Abuse and Neglect Hotline is a free, independent, and confidential service for reporting abuse and neglect of people with a disability. Anyone can contact the hotline, including family members, friends, service providers or a person with a disability.
Phone: 1800 464 800
Visit National Disability Abuse and Neglect Hotline
You can report non-urgent crime and events to the police at any time.
Phone: 131 444
Phone Crime Stoppers: 1800 333 000
Visit NSW Police
A service that offers information, support, and a place to report concerns.
Contact the government helpline if an older person or an adult with a disability is experiencing abuse, neglect, and exploitation in their family, home, or community.
Phone: 1800 628 221
Visit NSW Ageing and Disability Abuse Helpline
More info: News item - Abuse and neglect hotline available to people with disability and supporters
For people 16 years and older who do not want to speak directly with police but want to tell the police about a sexual assault.
Visit NSW Police Force: Sexual assault reporting option (SARO)
Register for the victims of forensic patients with mental health impairment or cognitive impairment, who has or may be referred for hearing before the Mental Health Review Tribunal.
Phone: 1800 633 063
Visit the Specialist Victims Register
Register for the victims of young offenders who were found guilty of a crime, have been sentenced by the courts and are currently in custody in a Youth Justice Centre.
Phone: 02 8688 9139
Visit the Youth Justice Victims Register
Provides information to victims of crime about their rights and how to access financial assistance and counselling.
Phone: 1800 633 063
Phone Aboriginal contact line: 1800 018 123
Visit Victims Services
The information on this page is available in downloadable format: CSNSW Victims Register - Support services information fact sheet (PDF, 1011.9 KB).
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