Corrective Services NSW

Other support services

Find help or support if you are the victim of a crime from the list below.

In an emergency, you should call 000.

For free and confidential updates about an offender, sign up to the CSNSW Victims Register.

Counselling and wellbeing

ACON

A lesbian, gay, bisexual, transgender, intersex, queer/questioning, asexual (LGBTIQA+ ) health organisation.

ACON offers information, referrals, counselling, advocacy, and practical support for the LGBTIQA+ community experiencing domestic and family violence.

Phone: 1800 063 060

Visit ACON

Beyond Blue 

Provides information and support to help everyone in Australia achieve their best possible mental health.

Beyond Blue provides support and information on anxiety, depression, and suicide.

Phone 24/7: 1300 22 46 36

Visit Beyond Blue

The Black Dog Institute 

Provides information, resources, and support tools to help people take care of their mental health. 

Visit The Black Dog Institute

Enough is Enough Anti-Violence Movement

Provides counselling and delivers community programs.

Phone (02) 9542 4029

Visit Enough is Enough

Kids Helpline

A free and confidential telephone and online counselling service for young people aged between 5 and 25 years.

Phone: 1800 551 800

Visit Kids Helpline

Online chat is available 24/7

Relationships Australia

Offers support to couples and families having difficulties in their relationship.

Services include counselling, family dispute mediation, and a range of other programs.

Phone: 1300 364 277

Visit Relationships Australia 

Crisis counselling

Lifeline Australia

Lifeline provides crisis support  and counselling for all Australians.

Anyone experiencing a personal  crisis can contact Lifeline at any  time to access crisis support and  suicide prevention.

Phone 24/7: 13 11 14

SMS Text 24/7: 0477 131 114

Visit Lifeline

Online chat available 24/7

13 YARN

National support line for Aboriginal & Torres Strait Islander people in crisis, run by Aboriginal and Torres Strait Islander people.

Provides a culturally safe space for people to discuss their needs, worries or concerns.

Phone 24/7: 13 92 76

Visit 13 YARN

MensLine Australia

Supports men and boys with family and relationship difficulties.

Offers counselling support for men with concerns about mental health, anger management, family violence, addiction, relationships, stress, and wellbeing. 

Phone 24/7: 1300 78 99 78

Visit MensLine

Online chat and video counselling available

Trauma counselling

Australian Childhood Foundation

Provides therapeutic services to children to help them recover from trauma, abuse, neglect, and family violence.

Phone: 1300 381 581

Visit Australian Childhood Foundation

Blue Knot Foundation

Offers trauma counselling  for people who have experienced childhood trauma.

Phone: 1300 657 380

Visit Blue Knot Foundation

Service for the Treatment and Rehabilitation of Torture and Trauma Survivors (STARTTS)

Provide free services for refugees, asylum seekers and people from refugee-like situations who have survived torture or other traumatic experiences associated with  organised violence.

The organisation provides advocacy and culturally relevant psychological treatment and rehabilitation support  to survivors.

Phone: (02) 9646 6700

Visit STARTTS

Wattle Place

A service providing trauma informed support, casework, counselling, information, and referrals for people with childhood experiences of institutional care, foster care, child sexual abuse, and past forced adoption.

Phone: 1800 663 844

Visit Wattle Place

Court support

Victims and Witnesses of Crime Court Support

Provides support for victims and witnesses of crime required to attend court by the police.

Can help to prepare and support clients throughout criminal hearings. This organisation offers court support and does not provide advocacy services.

Visit Victims and Witnesses of Crime Court Support

Victims of Crime Assistance League (Hunter) (VOCAL)

Supports victims of crime in the Hunter region including counselling, court preparation support, and advocacy.

Phone: 02 4926 2711

Visit VOCAL

Witness Assistance Service, Office of the Director of Public Prosecutions

Supports victims and witnesses of serious crime in NSW through the court process and criminal justice system.

Phone: 1800 814 534

Visit Witness Assistance Service

Women’s Domestic Violence Court Advocacy Service NSW

Provides information, advocacy and referrals to women and their children who are experiencing domestic and family violence.

Assists women to obtain effective legal protection through Apprehended Domestic Violence Orders. They also provide referrals for housing, counselling, financial assistance, and health services.

Phone: 1800 938 227

Visit Women’s Domestic Violence Court Advocacy Service NSW

Domestic violence and sexual abuse services

NSW Domestic Violence Line

Provides counselling and referrals to women experiencing domestic and family violence.

It can provide victims and survivors with access to hospital care, crisis accommodation, family support, explain Apprehended Violence Orders (AVOs), and help them to develop a safety plan and talk to police, court, and lawyers.

Phone: 1800 65 64 63

Visit NSW Domestic Violence Line

Full Stop Australia

Specialises in providing support to victims and survivors of sexual, domestic, or family violence.

Offers a telephone counselling service, with a a specialised LGBTIQ+ helpline.

Phone: 1800 385 578

Visit Full Stop Australia

Online chat available

Muslim Women Australia         

Advocates for human rights and anti-discrimination. Offers programs targeted at nurturing women’s health and well-being.

Supports women to access Legal Aid, accommodation, education & training, domestic violence support, health services, police, aged-care, employment, childcare and immigration services.

Phone: 02 9750 6946

Visit  Muslim Women Australia

National Redress Scheme

Provides support to people who experienced institutional child  sexual abuse in Australia.

The scheme can help people who have experienced institutional child sexual abuse gain access to counselling, a direct personal response, and redress payment.

Phone: 1800 737 377

Visit The National Redress Scheme

Survivors and Mates Support Network (SAMSN)

A NSW-based service for male survivors of child sexual abuse and their supporters.

Offer counselling, support groups, drop-in meetings, and workshops.

Phone: 1800 472 676

Visit Survivors and Mates Support Network (SAMSN) 

eSafety and Domestic Violence

Information and resources regarding domestic, family, and sexual violence and the use of technology.

Visit eSafety and Domestic Violence

Yourtoolkit.com

A free step by step guide on personal safety, support services and money matters for people facing family and domestic violence.

Visit Yourtoolkit.com

Homicide and missing persons

Families and Friends of Missing Persons Service

The only NSW service that provides counselling, information, referrals, and support specifically for families and friends  of missing people.

Phone: 1800 633 063

Visit Families and Friends of Missing Persons Service

Homicide Victims Support Group

Counselling, referral, and advocacy to family members of homicide victims.

Their services include support with the criminal justice system, funeral preparation, education programs and counselling.

Phone: 1800 191 777

Visit Homicide Victims Support Group

National Association for Loss and Grief

A support network for people experiencing loss and grief.

The organisation provides service to individuals, families, and communities through its grief support service.

NALAG also has a variety of educational programs, workshops, training, and mental health awareness events in NSW.

Phone: (02) 6882 9222

Visit National Association for Loss and Grief

Legal services

Intellectual Disability Rights Service

A free service for people with cognitive impairment across NSW.

Provides information, assistance with legal problems, support persons at police stations, courts advocacy, and support to appeal decisions of the National Disability Insurance Scheme.

Phone: 1300 665 908

Visit Intellectual Disability Rights Services 

Wirringa Baiya Aboriginal Women’s Legal Service

Provides Aboriginal and Torres Strait Islander women and children in NSW with gender-specific services sensitive to their culturally diverse needs.

Also provides victims and survivors of violence with access to appropriate legal representation, advocacy, advice, and referrals.

Phone: 1800 686 587

Visit Wirringa Baiya Aboriginal Women’s Legal Service

Women’s Legal Services NSW

A free confidential legal service relating to domestic violence, sexual assault, family law, discrimination, victims support, child protection, human rights, and access to justice for women in NSW.

Visit Women’s Legal Services NSW

Legal Aid NSW Domestic Violence Unit

Provides free legal services to victims of domestic and family violence.

Phone: 1800 979 529

Visit Legal Aid NSW Domestic Violence Unit

Knowmore

A free independent legal advice and support for survivors of  child abuse.

Phone: 1800 605 762

Visit Knowmore

Protection and reporting helplines

Child Protection Helpline 

Has responsibility for protecting children and young people from the risk of significant harm.

Call this government helpline to report suspected child abuse or neglect.

Phone: 13 21 11

Visit Child Protection Helpline

National Disability Abuse and Neglect Hotline

The National Disability Abuse and Neglect Hotline is a free, independent, and confidential service for reporting abuse and neglect of people with a disability. Anyone can contact the hotline, including family members, friends, service providers or a person with a disability.

Phone: 1800 464 800

Visit National Disability Abuse and Neglect Hotline

Non-emergency reports to Police

You can report non-urgent crime and events to the police at any time.

Phone: 131 444

Phone Crime Stoppers: 1800 333 000

Visit NSW Police

NSW Ageing and Disability Abuse Helpline

A service that offers information, support, and a place to report concerns.

Contact the government helpline if an older person or an adult with a disability is experiencing abuse, neglect, and exploitation in their family, home, or community.

Phone: 1800 628 221

Visit NSW Ageing and Disability Abuse Helpline

More info: News item - Abuse and neglect hotline available to people with disability and supporters

NSW Police Force: Sexual assault reporting option

For people 16 years and older who do not want to speak directly with police but want to tell the police about a sexual assault.

Visit NSW Police Force: Sexual assault reporting option (SARO)

More info NSW Police Force: Sexual assault services

Victim support and other victims registers

Specialist Victims Register

Register for the victims of forensic patients with mental health impairment or cognitive impairment, who has or may be referred for hearing before the Mental Health Review Tribunal.

Phone: 1800 633 063

Visit the Specialist Victims Register

Youth Justice Victims Register

Register for the victims of young offenders who were found guilty of a crime, have been sentenced by the courts and are currently in custody in a Youth Justice Centre.

Phone: 02 8688 9139

Visit the Youth Justice Victims Register

Victims Services, Department of Communities and Justice

Provides information to victims of crime about their rights and how to access financial assistance and counselling.

Phone: 1800 633 063

Phone Aboriginal contact line: 1800 018 123

Visit Victims Services

Downloadable information

The information on this page is available in downloadable format: CSNSW Victims Register - Support services information fact sheet (PDF, 1011.9 KB).

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