NSW Domestic Violence Line

What is the NSW Domestic Violence Line?

The NSW Domestic Violence Line provides counselling and referrals to women experiencing domestic and family violence.

Caseworkers on the Domestic Violence Line can help you:

• get hospital care, counselling and family support services
• understand what an Apprehended Violence Order (AVO) is and how to get one
• develop a safety plan for you and your children
• find emergency accommodation for you and your children
• help you with transport for you and your children
• talk to the police, courts and lawyers.

What happens when you call the NSW Domestic Violence Line?

When you call the Domestic Violence Line, the call will be answered by a trained female caseworker. The caseworker will be sensitive to the needs of women who have experienced domestic and family violence. You can ring as often as you need to at any time, day or night.

The female caseworker will listen to you. She won’t blame you or make you do anything you don’t want to do. She can give you information on what you can do and help you decide on your options.

Domestic Violence Line staff are aware of the needs of Aboriginal women and women from other cultures, as well as women living in rural and remote areas.

Interpreters are available. If you are hearing impaired, call the National Relay Service on 133 677.

Help for men experiencing domestic and family violence

If you are a man experiencing domestic and family violence you can contact:

Promotional resources to help raise awareness of the NSW Domestic Violence Line

You can use the following resources in your workplace or organisation to promote the NSW Domestic VIolence Line.

• NSW Domestic Violence Line poster 1 (PDF, 482.3 KB)
• NSW Domestic Violence Line poster 2 (PDF, 494.2 KB)
• NSW Domestic Violence Line email signature banner (JPG, 20.9 KB)