Automatic language translation
Our website uses an automatic service to translate our content into different languages. These translations should be used as a guide only. See our Accessibility page for further information.
We want to ensure no-one is disadvantaged because they do not speak English or have difficulty speaking or understanding English. The department has an obligation to provide qualified and trained interpreters when conducting interviews, discussing complex matters, or when dealing with sensitive issues.
In most cases, family and friends cannot act as interpreters but can stay during an interview or meeting to provide support. Children should never be used as interpreters.
If you need an interpreter to call the Department of Communities and Justice (DCJ), please ring the free Translating and Interpreting Service (TIS National) on 131 450 and ask them to contact the office you would like to speak to. You will need to give the Translating and Interpreting Service the phone number you would like to call.
If you are meeting with DCJ staff, an interpreter can be provided either by phone or on site. A phone interpreter is immediate and can be arranged 24 hours, seven days a week. An onsite interpreter can be arranged for formal interviews and to explain complex information, for meetings with family members, and to provide a sight translation of written documents.
If your matter is housing related please ring All Graduates Interpreting Service on 1300 652 488 for a free interpreter and they will connect you with Housing.
If you are of Aboriginal or Torres Strait Islander descent and wish to speak to an Aboriginal staff member regarding Housing, please call 1800 422 322 and let the operator know and they will arrange this for you. (Monday to Friday: 8:30am to 4:30pm).
Information has been translated in 25 languages to help you learn more about our services. Select your language below or visit the language support page.
An interpreter is there to help two or more people who do not speak the same language communicate with each other.
The interpreter must:
The interpreter cannot:
If you require an interpreter, talk to our staff. For compliments or complaints please see a manager.
27 Jun 2023
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.