Get help

Matters raised in the review may trigger upsetting or traumatic emotions for some people. Remember, there is always support available.

What kind of help do you need?

EMERGENCY

If you believe a child is in immediate danger or in a life-threatening situation, please contact the police immediately. Call Emergency 000


Child Protection

To report concerns that a child or young person is at risk of harm, abuse or neglect, contact the Child Protection Helpline in your State or Territory:

NSW

NSW Government Department of Communities and Justice website

Reporting a child at risk page on the Department of Communities and Justice website

Child Protection Helpline: call 13 21 11 (24 hours, 7 days)

Victoria

Victoria Police: 000

Victoria State Government Department of Families, Fairness and Housing website

Reporting child abuse page on Victoria State Government Department of Families, Fairness and Housing website

North Division Intake: 1300 664 977

South Division Intake: 1300 655 795

West Division Intake - Rural and regional only: 1800 075 599

West Division Intake - metropolitan only: 1300 664 977

After Hours Child Protection Emergency Service: call 13 12 78

Queensland

Queensland Government Department of Child Safety, Seniors and Disability Services website

Report child abuse page on the Queensland Government Department of Child Safety, Seniors and Disability Services website

Child Safety: call 07 3235 9999 or 1800 177 135 (24 hours, 7 days)

South Australia

Reporting suspected harm page on the Government of South Australia website

Child Abuse Report Line: call 13 14 78 (24 hours, 7 days)

WA

Child protection page on Government of Western Australia website

Department of Communities Child Protection and Family Support: call 08 9222 2555 or 1800 622 258 (9am to 5pm)

Crisis Care: 08 9223 1111 or 1800 199 008 (After hours)

Tasmania

Tasmanian Government Department of Communities Tasmania website

Child Protection Services: call 1300 737 639 (24 hours, 7 days)

Northern Territory

Northern Territory Government Department of Territory Families, Housing and Communities website

Report child abuse page on the Northern Territory Government information and services website

Child Protection: call 1800 700 250 (24 hours, 7 days, toll free)

ACT

Child and Youth Protection Services page on the ACT Government Community Services website

Reporting child abuse and neglect

Child and Youth Protection Services: call 1300 556 729

Email: childprotection@act.gov.au


24 hour counselling

Lifeline

24-hour crisis support and suicide prevention.

If you need immediate support call Lifeline on 13 11 14

Kids Helpline

Kids Helpline website

Helpline is free (even from a mobile), confidential 24/7 online WebChat and phone counselling service for young people aged 5 to 25.

Phone 1800 55 1800


Aboriginal Services

Healing Foundation

Healing Foundation website

Service to help build the capacity of Indigenous organisations and support the development of the Link-Up network.

Phone (02) 6272 7500 (ACT)

Link-Up (NSW) Aboriginal Corporation

Link-Up NSW Aboriginal Corporation website

Provides counselling, healing and culturally appropriate support for Indigenous Australians.

Phone 1800 624 332


OOHC and Foster Care

CREATE Foundation

CREATE Foundation website

CREATE Foundation supports children and young people with an out-of-home care experience aged 0-25 years. Join club CREATE for free events, programs, grants, giveaways and surveys.

Phone 1800 653 105

NSW Office: 02 9267 0977

Care Leavers Australasia Network (CLAN)

Care Leavers Australasia Network website

Support and advocacy for people who grew up in Australian orphanages, children’s homes and in foster care, and their families. Support provided to engage with the Review.

Phone 1800 008 774

Email support@clan.org.au

Government Funded


Child Trauma

Act for Kids

Act for Kids website

Provides free therapy and support services to children and families who have experienced, or are at risk of child abuse and neglect. Operates 22 centres with a team of over 300 staff from Adelaide to the Cape York Peninsula. Services include integrated therapy, support for vulnerable families, special workshops to empower kids and safe houses in remote Aboriginal communities

Email mail@actforkids.com.au

Australian Childhood Trauma Group

Australian childhood trauma group website

Professional support services for government agencies, non-government agencies and schools.

Phone 1800 034 503 (Vic and ACT presence).

Child Wise

Child Wise website

Trauma informed telephone and online counselling for childhood abuse. Training and organisational capacity building on child abuseprevention.

Phone 1300 244 539

Email info@childwise.org.au


Domestic Violence and Sexual Assault

1800RESPECT

1800RESPECT National Domestic, Family and Sexual Violence Counselling Service website

24/7 telephone and online crisis support, information and immediate referral to specialist counselling for anyone in Australia who has experienced or been impacted by sexual assault, or domestic or family violence.

Phone 1800 737 732

Blue Knot Foundation

Blue Knot Foundation website

Provides telephone counselling, information and support for adult survivors of child abuse and referral to professionals and agencies. Provides workshops for survivors, family members, partners and friends. Professional development for health professionals is also available.

Phone 1300 657 380 (9am to 5pm, 7 days)

Email helpline@blueknot.org.au

Last updated:

07 Aug 2023

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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