Communities and Justice

Accessibility for Digital Communications Policy Easy Read

How we’re meeting the global Website Accessibility Policy.

How to use this policy

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A policy is a plan for how we should do things.

Policies are where rules come from.

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The NSW Government Department of Communities and Justice wrote this policy.

When you see the word ‘we’, it means the Department of Communities and Justice.

Words that say 'not bold, bold'

We have written some words in bold.

This means the letters are thicker and darker.

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We explain what these words mean.

You can find these words in the Word list at the end of the policy.

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This Easy Read policy is a summary of the Accessibility for Digital Communications policy. This means it only includes the most important ideas.

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You can find the full policy on the DCJ website.

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You can ask for help to read this policy. A friend, family member or support person may be able to help you

What is this policy about?

A woman holding a clipboard with the information icon on it. Above her is the disability icon.

We want to make our information more accessible.

A group of diverse people raising their hands.

When something is accessible, everyone can use it.

When we say everyone, we mean:

A person pointing at you.
  • you
A group of people with disabilities pointing at themselves.
  • people who use our services
A group of office workers giving a thumbs up.
  • people who work in our Department.
When we make our information accessible, it means everyone can:
A person reading a document
  • read our documents
A person using a laptop
  • use our websites or intranet
Two people looking at an iPad together
  • use our social media
A large crowd at an outdoor event
  • go to our events
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  • find out more about our policies.
It also means people can:
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  • take part when we talk to the community
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  • understand what to do if there is an emergency.
A person looking stressed during an emergency

An emergency is something that:

  • we don’t expect to happen
  • can put people’s health and safety at risk.

What does this policy cover?

A computer with a website open

This policy covers the websites and intranet we make.

This policy covers content we share online, such as:

A computer with a document open
  • documents
A computer with an image on it
  • photos and images
A video playing on a computer screen
  • videos
A computer with music playing
  • audio files

This policy covers social media we use, including:

YouTube icon
  • YouTube
Facebook icon
  • Facebook
Twitter icon
  • Twitter
Instagram icon
  • Instagram
LinkedIn icon
  • LinkedIn.

This policy also covers any:

A person working on a laptop
  • online staff training we do
A group of workers having a meeting
  • meetings
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  • online tours
A person taking part in an online meeting
  • webinars
A person using a laptop to watch a presentation

A webinar is a presentation or workshop done online using video.

Who is this policy for?

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Everyone who works for the Department must follow this policy.

This includes:

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  • managers and leaders
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  • all staff who make information to share online
A person typing on their laptop
  • people who make our websites and intranet

Why do we need this policy?

Lots of different people use our services.

People with different types of disability use our service

People who speak languages other than English use our services.

Older people use our services.

Some people who use our services don’t have good skills for using technology.

People who work for us might need accessible information to:

  • do their work
  • use information.

We want to make our information accessible.

This means everyone can use

What will we do?

We will make things accessible, including:

  • our websites and intranet
  • documents we share online
  • things we post on social media.

We will write information in ways that are easy to understand.

We will write some of our online content in:

  • Easy Read
  • different languages.

We will follow the laws about making information accessible.

The laws that apply

We must follow the Disability Inclusion Act 2014 (NSW).

It talks about how people with disability have the right to find and use information.

We must follow the Disability Discrimination Act 1992 (Cth).

It talks about how we must make our information more accessible.

We must follow the Multicultural NSW Act 2000.

It talks about how people from different backgrounds are treated fairly.

If we do not follow this policy

If we don’t follow this policy, the community might not be able to find or use:

  • our services
  • information they need.

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