Communities and Justice

Family Time Worker

What are family time workers?

A family time worker at the Department of Communities and Justice (DCJ) is responsible for supporting and supervising family visits between children and young people in out-of-home care and their family members. This role includes supervising the safety and well-being of the children during visits, providing basic coaching to parents, and facilitating positive interactions. The role requires staff members to accurately document observations from the visits and perform administrative tasks to ensure the efficient operation and support of DCJ’s child protection services. 


DCJ is recruiting family time workers and will expand the program throughout NSW. If you are interested in working as a family time worker, please fill out an expression of interest below.  Once you have completed this, you will receive an email when roles are advertised in your area for you to apply.

What is it like to work here?

“DCJ provides employees with an opportunity to really engage in meaningful work. I have been able to work alongside new and existing families, young people and carers from all walks and stages of life.  Although challenging at times, being a family time worker has equipped me with the confidence I needed to begin my career in the public sector.” 

- Rita, Family Time Worker

Role overview

The primary purpose of a family time worker is to support and supervise family time visits between children and young people in out of home care, and important people in their lives such as parents, siblings and other relatives or kin. This includes recording observations following the supervised visits.

Other components of the role include transporting children, young people, and on occasions parents or carers to a variety of locations, including family time. Family time workers also sometimes supervise children in the office and undertake administrative duties.

Key skills

  • ability to communicate effectively with a wide range of stakeholders.
  • strong interpersonal skills to be able to build rapport with families and ensure the safety and wellbeing of children and young people
  • writing reports about what you have observed
  • sound decision making skills in escalating issues when necessary
  • cultural sensitivity to be able to engage appropriately with diverse communities
  • clerical and administrative skills
  • understand and use computers and communication technologies.

Role requirements

The necessary experience and qualities considered for the role include a current drivers license, first aid certificate (or willingness to obtain). Where it suits your schedule, family time workers can work on weekends or in the evening. 

Additional information

Pre-employment checks

Pre-employment checks are a critical part of the recruitment process and include a Working with Children Check, a National Criminal History Record Check, a First Aid Certificate or willingness to obtain one before commencing the role and other reference and conduct checks.

Flexibility

This role is a casual position with DCJ, allowing employees to choose their shifts. 

Aboriginal candidates

We’re looking for dedicated Aboriginal people to support Aboriginal children and families in your community.  

We welcome Aboriginal and/or Torres Strait Islander people to apply for the Aboriginal family time worker roles and family time worker roles that are available in your area.  

If you are interested in working as a family time worker, please fill out an expression of interest using the button above. Once you have completed this link, you will receive an email when roles are advertised in your area for you to apply.

Last updated:

18 Dec 2024