Court Officer

Role overview

The role of a NSW court officer provides operational support to Court Services (NSW Sheriff’s Office) and is primarily involved in assisting in the operation of courtrooms during court proceedings. This can include data entry, courtroom support, jury support and management and the facilitation of courtroom operations including court room technology in accordance with policies and procedures.

Key skills

• ability to communicate practices, policies and procedures effectively with a wide range of stakeholders present in an NSW court or tribunal
• high level of clerical, data management and administrative skills
• understand and use computers and communication technologies, to support courtroom technology services and evidence recording
• high level of customer service and communication skills to support effective and efficient jury management e.g. juror attendance, juror empanelment and juror wellbeing support services
• ability to adapt, be agile to working in different jurisdictions, changing teams and sensitive/high-risk working environments
• exercise initiative to develop a thorough general knowledge of court operations, procedures, legislation and current community issues to deliver effective courtroom support
• work collaboratively to seek advice, share information and provide support services to colleagues and staff in challenging working environments
• maintain professional integrity and consistent service standards to support operational efficiency
• comply with department policies and practices
• ability to demonstrate resilience, sensitivity and sound judgement when dealing with serious court proceedings in the District and Supreme Court of NSW. This can include challenging subject matter, material or graphic content pertaining to violence and/or coercion.