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Case Number: 2021/302441
Date of Findings: 21 May 2024
Magistrate: David O'Neil
CORONIAL LAW | death in custody; natural causes; HPNFs; record keeping; communication between correctional officers and nursing staff
1. Consideration be given to ensuring Health Problem Notification Forms (HPNF) are easily available and accessible to staff managing inmates in accommodation areas.
2. Consideration be given to:
a. the deficiencies in practice and procedure revealed in the evidence such as,
i. not attending handover;
ii. failing to keep appropriate records; and
iii. correctional officers not referring to HPNFs,
b. the qualifications, training, and experience of those responsible for the deficiencies,
c. the policies and/or other documentation directing attention to the correct practice and procedure, and
d. the volume of policies and training that employees are currently exposed to, with a view to exploring and implementing better ways to minimise the risk of employees not following policy and deficiencies being repeated.
3. That there be mandatory refresher training on HPNFs for all current and future serving Correctional Officers. The frequency of the mandatory refresher training is to be determined after consultation with relevant stakeholders.
4. Consideration be given to:
a. the deficiencies in practice and procedure revealed in the evidence such as,
i. not attending handover;
ii. failing to keep records; and
iii. not filling in HPNFs appropriately;
b. the qualifications, training, and experience of those responsible for the deficiencies,
c. the policies and/or other documentation directing attention to the correct practice and procedure, and
d. the volume of policies and training that employees are currently exposed to, with a view to exploring and implementing better ways to minimise the risk of employees not following policy and deficiencies being repeated.
5. That there be mandatory refresher training on HPNFs at least once every 2 years for all current and future serving Justice Health clinical staff statewide.
6. That a shadow study be undertaken to determine what work is required on a regular evening shift at Metropolitan Remand and Reception Centre (MRRC), where time pressures arise, and what support would best assist staff on evening shift.
7. That once the shadow study has been undertaken, steps be taken to put in place the identified support requirements.
01 Apr 2025