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Communities and Justice

What is this policy about?


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We want to make sure our information

is accessible. 

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When information is accessible, it is easy to:

  •  find and use 
  • understand.
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We understand that people need to use information

in different ways.

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This policy will help us get better at making our

information accessible.

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It will also help us share information with people 

in ways that work for them.

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This includes information for:

  • people who use our services
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  • people who work for us.
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When we make our information accessible, everyone can: 
  • use our documents
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  •  use our website
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  • use our social media
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It can also help people: 
  • take part in meetings and events
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  • have their say about the work we do
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  • know what to do in an emergency;
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An emergency: 

  • is a dangerous situation 
  • is a thing we don’t expect to happen 
  • can put people’s health and safety at risk. 

Who this policy is for?

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This policy is for everyone who: 

  • creates information for us
  • helps us share information.
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Everyone must understand and follow this policy

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This includes:

  • people who work for us
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  • other organisations we work with
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  • service providers. 

A provider supports people by delivering 

a service,

What information needs to be accessible?

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This policy is about the information we share with:
  • the community
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  • the people we work with.
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It includes information we print, such as:
  • documents
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  • signs
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  •  posters
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It also includes digital information we share online, 

such as:

  • PDF documents
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  • pictures and video
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  • audio recordings
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  •  social media – like YouTube or Instagram
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  • our website.
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This policy also includes: 
  • the computer programs we use – like email
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  • events and meetings where we
    share information.
Last updated:

26 Apr 2024