Client communications

Business area: Housing Statewide Services

Division: Housing, Disability and District Services

Project summary

Focus Area:

• Improving access to mainstream services through better systems and processes.

Project objective

Revision of all standard 200 standard letters to clients in conjunction with the Council of Intellectual Disabilities to apply Easy Read principles.

The challenge

Revision of all standard 200 standard letters to clients in conjunction with the Council of Intellectual Disabilities to apply Easy Read principles

What will success look like?

Clients with disability are well informed on communications

Status report

Current Status: Progressing

Date: June 2023

Status Notes: