Communities and Justice

Increase competency of Court Services staff in working with and supporting people with a cognitive disability

Directorate: Courts Services

Division: Courts, Tribunals and Service Delivery

Project summary

People with a cognitive disability are linked to appropriate support services during their contact with the Criminal Justice System as victims, witnesses and suspects/defendants.

Focus Area: 

  • Developing positive community attitudes and behaviours.

Project objective

In partnership with Justice Advocacy Services deliver face to face training for registry staff who interact with the public.

The challenge

Ensure that people with a cognitive disability are linked to the appropriate support service during their contact with the NSW Criminal Justice System as victims, witnesses and suspects/defendants.

Why is this important?

As a division we want to support and assist customers to fully participate in their court process.For customers with a cognitive disability support from Justice Advocacy Service will assist them to exercise their rights throughout their contact with the NSW criminal justice system.

What will success look like?

  • Staff in customer facing roles receive training.
  • Justice Advocacy Services see an increase in referrals to their service.

How will you measure success?

Success will be measured against the % of staff who complete the training and the % increase of referral to Justice Advocacy Services from court registry staff.

Status report

Current Status: Progressing

Date: September 2023

Court Services staff undertake Justice Advocacy Service training, which is aimed at increasing the competency of staff in working with and supporting people with a cognitive disability.

Last updated:

08 Mar 2024